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VERA email software for call and contact centres ensures reliable email customer service.

Each month, VERA email software processes several million customer emails in various languages in call centre environments at over 60 companies, ministries and public administration offices, making VERA one of Europe’s leading workflow-based email software solutions. VERA particularly distinguishes itself through its easy and intuitive operation – by admin as well as service reps. 

VERA email software shortens a call centre’s average email processing time by 50 % to 75 %. Compared with conventional email solutions, you can process twice to four times the email volume without requiring any additional resources in customer service.

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