Home Support Faqs How ergonomic is the user interface?

How ergonomic is the user interface?

VERA was specifically developed to assist e-mail call-center agents with their daily tasks and enable all e-mails to be answered quickly and efficiently. The user interface is designed for this purpose. The agent interface is similar to an expanded e-mail client within which e-mails are received and sent. To provide a particularly efficient and ergonomic work environment, all relevant information is offered at a glance to the agent. The user interface can be adapted by any agent to their personal needs.

Go back

Your experience on this site will be improved by allowing cookies - read more.