Home Support Faqs What options are there to review the e-mails before sending them?

What options are there to review the e-mails before sending them?

Authorized administrators can view any of the agency e-mail as a backup. In addition, a newcomer mode exists in which each response e-mail generated by new agent is reviewed by an experienced agent before it is sent to the customer. Additional control mechanisms can be tailored for specific customers.

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